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This presentation was delivered by our Head of Knowledge Management, Rory Huston, at Digital Construction week on the 24 November 2021. McKinsey famously quoted that 70% of change programmes fail. Why is that?
Rory will give an outline of basic change management theory, and give a practical example of how we have used this to improve our internal processes in launching successful programmes. This will give practical examples of our roll out, the unexpected bumps along the way, and how our journey has continued over a 2 year programme.
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